Asked Questions

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Frequently Asked Questions

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We have carefully provided all you need to know about The Web Connection, our products, services, updates, notifications, and other related news.

What is WHMCS?

WHMCS is an automation platform that simplifies and automates all aspects of operating an online web hosting and domain registrar business.

How can I get WordPress or WHMCS?

You can start enjoying the services by simply signing up for an affordable package on the product page. Register with us today and start the journey of innovative and efficient web hosting services. You can also Contact US for more information and support.

What are the costs of Web Connection’s products and services?

Our packages are affordable, and we offer flexible payment plans. Visit the product and services page for specific offers

Do I need to know IT before using WHMCS?

No. Leave the technical works to us and we will provide you the quality services you deserve. We also offer short online training and courses to increase your knowledge. Check out our product and services for available training

What do I get for my payment?

Web site and domain
Web site and domain
World class design and content
Automated billing and processing systems Fast and clear navigations
Secured and scalable site
Technical support

How can I get more information about products and services that Web Connection offers?

Simply click on contact us and send us a message we will contact you as soon as possible. Or, you can reach us on XXX

Can I transfer a domain?

his is simple, just follow the process of transfer on Domain page.

I am getting error message, what should I do?

Contact our 24/7 customer service desk for help and support.

What is WordPress?

WordPress (WP) is the #1 website creation software in the world behind over 25% of internet. WP provides everything that you may need to create outstanding and engaging websites. WP was built by a group of global developers and being continually modified to meet the needs of clients all over the world. WP has multi-dimensional functionalities with high performance to satisfy its users. Creating a website has never been so easy.

Why choose Web Connection?

We are one of the leading and dependable online digital platforms providing quality, timely, and affordable products and services to a wide range of demographics. We provide automated services after registration and activation of an account with us. We always install the latest version so that you can enjoy the most current features available in the sphere of website creation. There are many more reasons why you should choose Web Connection. Check out our home page for more details.

How can I make payment on Web Connection?

We accept all major credit cards and PayPal. Simply follow the instructions on payment page and complete your transaction with ease and peace of mind knowing that all your transactions are risk free and secured.

How regularly do I get updates on new features and news?

Once you are glistered with us and/or subscribed for new updates, we send you recent news and developments about new features, updates, upgrades, and opportunities on a regular basis. These are sent via the email you provided at registration.

Do I need expert experience to create my own online shop?

No, you don’t! Just sign up with us choosing a suitable plan for you and you are well on your way for a great experience. Our online experts are waiting to guide you through all the processes and steps. We understand that that E-Commerce/online shop is a competitive market space, we help all our clients to maximize their opportunities and position your online shop for success.

Can I customize my own design for my website?

Sure, you can! Once you activate an account with us, we install the latest version of WordPress from which you can select from hundreds of themes and templates available and continue to customize your website.

What about technical support?

Our 24/7 customer support is available to you. We are always at your service to answer your questions, provide guidance, and help you achieve the best possible impact. Your satisfaction is our aim.

How secured is Web Connection?

As secured as you can imagine. We ensure end to end and wire to wire security systems to prevent any internet bridges such as identity theft, scams, information lost, and many more. When you work with us, you can put your mind at rest.

What about privacy policy?

Check out our privacy policy; make sure you read and understand. If you have any question, do not hesitate to contact our customer support line. We will be more than happy to assist you with clarifications.

Is Web Connection in my Country?

Check out the list of all the countries we operate and support in. If you cannot find your country in the list, contact us to explore opportunities of how we can still help you.

My needs are more than webhosting; I need more support?

Well, we provide more than web hosting services. We care and we go all the way even beyond to ensure all our customers are satisfied and achieve their desired goals. Our team of experts are waiting to speak with you and provide friendly and quality additional services to you.


If your questions are not related to any of the suggested FAQ topics, kindly use the “CONTACT US” page to send us your questions and our support will get back to you as soon as posdible.

You can also “CHAT WITH US NOW” OR ” CALL US NOW” for techincal support. Our experts are standing by to assist.